Introduction
Well360 Health & Prevention LLC and its affiliated partners (“Well360,” “we,” “our,” or “us”) own and operate the website located at https://well360connect.com/ and related digital services (collectively, the “Platform”). By accessing or using the Platform, you agree to these Terms and Conditions.
If you use the Platform on behalf of another person, you represent that you are authorized to act on that person’s behalf and that the person accepts these Terms.
Use of the Platform
The Platform may be used to request information, coordinate health and prevention services, receive referrals, access support resources, communicate with Well360, and use related services made available by Well360 or participating partners.
You agree to provide accurate information, keep your contact information current, and use the Platform only for lawful purposes.
Age Requirement
You must be at least eighteen (18) years old, or the age of majority required by applicable law, to use the Platform and the SMS service.
Health-Related Information
The Platform may allow you to provide health-related information for service coordination, prevention programs, referrals, and support services. Where applicable, protected health information is handled in accordance with applicable privacy laws and the Well360 Privacy Policy.
SMS/Text Messaging Program
By providing your mobile number and opting in, you consent to receive SMS/text messages from Well360. Messages may include authentication codes, appointment reminders, service updates, care coordination messages, referral updates, account notifications, support communications, and other information related to services you request or use.
Message frequency varies. Consent to receive SMS messages is not a condition of purchase or service eligibility unless SMS is required for a specific authentication or account-security function.
To stop receiving messages, reply STOP to any text message. For assistance, reply HELP or contact Well360 support at [email protected].
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Privacy Policy
Your use of the Platform and SMS service is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect information.
Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on the Platform with a revised “Last updated” date. Continued use of the Platform after updates means you accept the revised Terms.
Contact
If you have questions about these Terms, contact Well360 at [email protected].
Terms of Service Review: SMS/Text Messaging Terms
Description of SMS Program and Messaging Use Cases
Well360 may offer an SMS/text messaging program for authentication codes, account access, appointment reminders, service updates, care coordination, referral notifications, customer support, and other service-related messages connected to services you request or use.
Instructions to Opt Out: Text STOP
To stop receiving messages, reply STOP to any text message. After you send STOP, you may receive one additional message confirming that you have been unsubscribed.
Support Contact Information
For assistance, reply HELP to any text message or contact Well360 support at [email protected].
Disclosures for Message/Data Rates
Message and data rates may apply. Message frequency varies based on your interactions with Well360 and the services you request.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Age Restriction (18+)
You must be 18 years or older to use this SMS service.
Links to Privacy Policy
Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information, including SMS opt-in data and mobile numbers.